Disclaimer
Legal & Operational Disclaimer
This Legal and Operational Disclaimer applies to the website
1. Product Precision & Display Variations We specialize in premium human hair products and make every effort to display the specific colors, densities, and textures of our wigs as accurately as possible. However, please be aware of the following inherent variables:
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Digital Display Variances: Due to differences in monitor calibrations, mobile screen technologies, and local lighting conditions, we cannot guarantee that your device’s display will be a pixel-perfect representation of the actual product hue.
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Organic & Hand-Crafted Variances: Because we utilize real human hair and employ hand-tying techniques for our lace fronts, slight natural variations in wave patterns, parting lines, and hair behavior may occur between individual units.
2. Health, Safety & Individual Results Our hair wigs and accessories are strictly designed for standard cosmetic application. Client safety and hygienic compliance are our top priorities.
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Individual Styling Results: The final appearance, fit, and natural look of a wig depend entirely on individual variables—including head circumference, skin tone, and personal installation skills (such as lace melting, bleaching knots, or plucking). Pouweney does not guarantee that a product will look identically proportioned on every individual as it appears on our promotional models.
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Adhesives & Allergy Disclaimer: While our hair units are rigorously sanitized and inspected at our Xuchang facility, individuals with highly sensitive skin or known allergies to processed hair, synthetic fibers, or texturizing treatments should exercise caution. Furthermore, Pouweney strictly disclaims any liability for adverse skin reactions, scalp damage, or hair loss resulting from the use of third-party wig adhesives, lace glues, tapes, removers, or improper installation techniques.
3. Global Logistics & Fulfillment Limitations As outlined in our Shipping Policy, all Pouweney products are meticulously inspected and dispatched directly from our manufacturing and logistics hub in Xuchang City, China. We strictly adhere to our internal processing timelines (1–3 business days). However, once a package is handed over to our international air freight partners:
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Pouweney cannot be held legally or financially liable for transit delays caused by circumstances strictly beyond our operational control. This includes, but is not limited to, U.S. customs clearance hold-ups, severe weather events, global logistics disruptions, or local postal strikes.
4. External Links Disclaimer For your convenience, our platform may contain links to external, third-party websites (such as payment processors or official logistics tracking portals). These external entities are not owned, operated, or controlled by Xuchang Tianlai E-commerce Co., Ltd. We do not warrant, endorse, or assume liability for the accuracy, security, or reliability of any information or services provided by these third-party platforms.
5. Limitation of Liability To the maximum extent permitted by applicable commercial law, Pouweney (and its parent entity, directors, and manufacturing affiliates) shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your access to our platform or the personal use of our hair products. If you receive a verified defective item, your sole and exclusive remedy is explicitly governed by our Refund & Return Protocol.
Corporate Identity & Legal Contact For any legal inquiries or requests for clarification regarding these disclaimers, please contact our centralized management team:
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Operating Entity: Xuchang Tianlai E-commerce Co., Ltd.
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Registered Trademark: Pouweney
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Official Website:
www.pouweneyusa.com -
Compliance Email: support@pouweneyusa.com
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Direct Support Line: +86 15759932777
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Facility & Corporate Address: Room 1302, Building 9, Furongtai, Weiwen Road, Xuchang City, Henan Province, China